Guest Guide

Pickup instructions, parking details, and access information are sent through your Turo reservation before your trip begins.

Anyone driving the vehicle must be approved through Turo before the trip begins.

Need to extend your trip or adjust delivery? Simply submit the change through Turo so everything stays connected to your reservation.

Gas vehicles require premium fuel. The Rivian should be returned with the agreed charge level unless otherwise discussed.

If you need help with Bluetooth, charging, convertible operation, or other vehicle-specific questions, visit that vehicle's guide from the homepage.

The fastest way to reach us during your reservation is through your Turo message thread.